Sky Exchange Privacy Policy
- Effective Date: 1 June 2026
- Last Updated: 16 June 2026
- skyexchangee.org
🛡️ This Sky Exchange privacy policy explains how skyexchangee.org collects, uses, stores and protects your personal information when you register for a Sky Exchange ID, log in to your account or use our betting platform. By using our website, you agree to the practices described in this policy. We are committed to keeping your data safe and transparent about how we use it.
Who We Are
Sky Exchange is an online sports betting exchange and gaming platform operated at skyexchangee.org. We provide Indian users with access to live cricket betting, in-play markets, session betting, back and lay odds, casino games and sports wagering services under the brand name Sky Exchange.
When this privacy policy refers to “Sky Exchange”, “we”, “us” or “our”, it refers to the operators of skyexchangee.org and its associated services. When it refers to “you” or “your”, it refers to any person who visits, registers on, or uses our website.
This Sky Exchange privacy policy applies to all users who access our platform through any device – desktop, mobile, or tablet – including those who use Sky Exchange mobile login, request a Sky Exchange ID via WhatsApp or use a Sky Exchange Demo ID.
Information We Collect
To provide you with a safe, personalised and functional Sky Exchange account, we collect the following categories of personal information:
Information You Provide Directly
Full name and date of birth (for account registration and KYC verification)
Mobile phone number (used for WhatsApp account delivery and support)
Email address (for account communication and password recovery)
Bank account details and UPI ID (required for processing deposits and withdrawals)
Government-issued identity documents (Aadhaar card, PAN card) when KYC is requested
Username and password chosen during Sky Exchange ID setup
Information Collected Automatically
IP address and approximate geographic location (city/state level)
Browser type, operating system and device information
Pages visited, time spent on site and betting activity patterns
Session data including login timestamps and logout times
Referral source – how you arrived at skyexchangee.org
Cookie data and local storage identifiers (see Section 5)
Information from Third Parties
Payment verification data from UPI gateways and banking partners
KYC data from identity verification services where used
Fraud-prevention signals from security service providers
How We Use Your Information
Sky Exchange does not sell your personal data. We share your information only in the limited circumstances described below:
Create and manage your Sky Exchange ID
Data used: Name, mobile number, email, username
Process deposits and withdrawals
Data used: Bank account, UPI ID, transaction history
Verify your identity (KYC)
Data used: Aadhaar, PAN, date of birth
Provide customer support via WhatsApp
Data used: Mobile number, account details
Prevent fraud and account abuse
Data used: IP address, device info, betting patterns
Improve website performance and UX
Data used: Usage data, pages visited, session length
Send account alerts and promotions
Data used: Email, mobile number
Responsible gaming monitoring
Data used: Betting frequency, deposit patterns
Data Sharing & Third Parties
Sky Exchange uses your personal data only for the purposes described below. We do not sell your personal information to any third party for marketing purposes.
Payment Processors
To process UPI deposits and bank withdrawals, your payment details are shared securely with our payment gateway partners. These partners are bound by their own data protection standards and are not permitted to use your information for any other purpose.
KYC and Identity Verification
Where identity verification is required, your KYC documents may be processed by a third-party verification service. This is done solely to confirm your identity and age eligibility for Sky Exchange account access.
Legal and Regulatory Disclosure
We may disclose your information to regulatory authorities, law enforcement agencies or courts when required to do so by applicable law. Sky Exchange will not disclose more data than is strictly necessary in such cases.
Analytics Providers
We use privacy-compliant analytics tools (including Google Analytics) to understand how users interact with skyexchangee.org. Analytics data is anonymised and aggregated – it cannot be used to identify you individually.
Cookies & Tracking Technologies
Essential
Login session, security tokens, form submissions
Functional
Remember your language, odds format preferences
Analytics
Track page views, bounce rate, user journeys (anonymised)
Marketing
Measure referral sources and campaign performance
Data Security
Protecting your Sky Exchange account and personal information is our highest priority. We implement the following security measures across skyexchangee.org:
- 256-bit SSL/TLS encryption on all data transmitted between your browser and our servers
- Passwords are stored using strong cryptographic hashing – never in plain text
- Two-factor authentication (2FA) available for all registered accounts
- Automatic session expiry after a period of inactivity on the Sky Exchange login portal
- Regular internal security audits and vulnerability assessments
- Restricted staff access – only authorised personnel can access user data, on a need-to-know basis
- Suspicious login attempts are flagged and blocked automatically
Despite these measures, no method of internet transmission is 100% secure. If you believe your Sky Exchange account has been compromised, contact our support team immediately via WhatsApp.
How Long We Keep Your Data
We retain your personal information for as long as your Sky Exchange account is active and for a reasonable period thereafter, in accordance with the following guidelines:
- Account data(name, contact details, login credentials) – retained for the lifetime of your account plus 3 years after closure
- Transaction records(deposits, withdrawals, betting history) – retained for 5 years for financial compliance purposes
- KYC documents- retained for 5 years from the date of verification, as required by applicable law
- Support communications(WhatsApp, email) – retained for 2 years
- Usage and analytics data – retained in anonymised form for up to 2 years
When your data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you.
Your Rights
As a Sky Exchange user, you have the following rights over your personal data:
- Right to access – Request a copy of the personal data we hold about your Sky Exchange account
- Right to correction – Ask us to correct inaccurate or incomplete information on your account
- Right to deletion- Request deletion of your account and associated personal data, subject to legal retention requirements
- Right to restrict processing – Ask us to limit how we use your data in certain circumstances
- Right to data portability – Request your account data in a structured, machine-readable format
- Right to withdraw consent – Opt out of marketing communications at any time by contacting our support team
- Right to object – Object to processing of your data where we rely on legitimate interest as the legal basis
To exercise any of these rights, contact us via the details in Section 13. We will respond to all verified requests within 30 days.
Third-Party Links
skyexchangee.org may contain links to third-party websites, including payment gateways, sports news sites and social media platforms. This Sky Exchange privacy policy applies only to our own website. We have no control over and accept no responsibility for the privacy practices of any third-party sites you visit through links on our platform.
We recommend reviewing the privacy policy of any third-party website you visit before submitting any personal information to them.
Children’s Privacy – 18+ Only
Sky Exchange is strictly an adults-only platform (18+). We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register for a Sky Exchange ID or use any services on skyexchangee.org.
If we become aware that we have collected data from a person under the age of 18, we will delete that data and close the associated account immediately. If you believe a minor has registered on our platform, please contact us right away via the details in Section 13.
Responsible Gaming & Data Use
Sky Exchange takes responsible gaming seriously. We may monitor betting patterns, deposit frequency and account activity to identify signs of problem gambling. This data is used solely to protect our users – for example, to enforce self-exclusion requests or deposit limits and is never shared for commercial purposes.
If you feel your betting is becoming a problem, please contact our support team via WhatsApp. We can assist with account limits, cool-off periods and self-exclusion options. Gambling can be addictive. Play responsibly. 18+ only.
Changes to This Privacy Policy
Sky Exchange reserves the right to update this privacy policy at any time. When we make significant changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify registered users via their registered email address or WhatsApp number.
We encourage you to review this Sky Exchange privacy policy periodically to stay informed about how we protect your data. Continued use of skyexchangee.org after a policy update constitutes your acceptance of the revised terms.
Contact Us
If you have any questions about this Sky Exchange privacy policy, wish to exercise your data rights, or need to report a concern about your account data, please get in touch with our support team:
- WhatsApp Support: Available 24/7 for account queries and data requestsEmail: support@skyexchangee.orgResponse Time: Within 24 hours for data-related requestsContact Page: skyexchangee.org/contact-us